Privacy policy

Collaborative Trauma Solutions, LLC

Effective Date: December 31, 2025

Collaborative Trauma Solutions ("Collaborative Trauma Solutions, LLC," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, engage in therapeutic services, or participate in groups, workshops, or retreats. 

This Privacy Policy explains how we collect use and share personal information in connection with our website and related services.  

1. Information We Collect

a. Personal Information

When you interact with our website, fill out a contact form, or registration form we may collect personal information such as your:

  • Name 

  • Contact information (e.g., email address, phone number) 

  • Limited payment or billing information processed through third-party payment providers 

  • Any other information you provide to us

b. Usage Information

 We may collect information about your interactions with our website, such as your:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Referring and exit pages

  •  Other usage data 

c. Cookies and Similar Technologies

We may use cookies and similar technologies to recognize your browser, understand how you use our website, and improve performance and user experience. You can often control cookies through your browser settings, but disabling them may affect certain features of the site. 

d. Other Information You Provide 

We may collect any additional information you choose to share, such as feedback, inquiries, or requests for information.

2. How We Use Your Information

We may use the information we collect for the following purposes:

a. Provide and Manage Services

To respond to inquiries, schedule and provide services, process registrations and payments, and otherwise manage our relationship with you.

b. Improve Services and Website 

To analyze usage, gather feedback, troubleshoot issues, and improve the quality, safety and effectiveness of our services, groups, workshops, retreats, and website. 

c. Marketing and Communications

With your consent where required, we may use your contact information to send you newsletters, updates, event announcements or other information about our services, You may opt out of marketing communications at any time by following the instructions in those messages or contacting us. 

d. Legal, Safety and Compliance

To comply with applicable laws and regulations, respond to lawful requests and legal processes, enforce our policies, and protect the rights, property, and safety of Collaborative Trauma Solutions, our clients and others.

We do not sell your personal information.

3. Information Sharing

We may share your information in the following circumstances:

a. Service Providers

We may share personal information with trusted third-party service providers who assist us with functions such as payment processing, registration systems, website hosting, analytics, or administrative support. These providers are authorized to use your information only as necessary to perform services on our behalf. 

b. Legal and Safety Requirements

We may disclose your information when required by law or in response to valid legal processes, such as subpoena or court order, or when we believe it is necessary to protect the rights, safety or property of Collaborative Trauma Solutions, our clients, or others. 

c. With Your Consent

We may share your information with third-parties for other purposes when you give your explicit consent.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights 

Depending on applicable laws, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information, subject to our legal, ethical, and record-keeping obligations

  • Opt out of receiving marketing communications from us

To exercise these rights or update your preferences, please contact us at info@collaborativetraumasolutions.com. We may need to verify your identity before fulfilling certain requests.

6. Children’s Privacy 

Our website is not directed to young children. We do not knowingly collect personal information online directly from children under 13. For minors receiving services, information is generally provided by a parent or legal guardian as part of the therapeutic or registration process.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will post the updated policy on our website with a revised Effective Date. Your continued use of our website or services after the updated policy is posted indicates your acceptance of the changes.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 Email: info@collaborativetraumasolutions.com

By using our website, engaging in services, or otherwise interacting with us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.